1. Shipping Locations
We currently ship our products across India. At present, we do not offer international shipping. Any updates regarding international delivery will be communicated on our website.
2. Order Processing Time
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- During high-demand periods, festivals, or sales, processing times may be slightly extended.
3. Shipping & Delivery Time
Estimated delivery timelines after dispatch:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote / Rural Areas: 5–10 business days
Delivery timelines may vary based on courier partner, weather conditions, local restrictions, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if any) will be clearly displayed at checkout before payment.
- We may offer free shipping on selected products, promotions, or minimum order values, which will be mentioned on the website.
5. Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation message/email
- A tracking number with a link to track your shipment
Please allow up to 24 hours for tracking details to become active.
6. Courier Partners
We work with reliable third-party courier and logistics partners to ensure safe and timely delivery of your orders.
7. Delayed or Undelivered Orders
While we strive to deliver orders on time, delays may occur due to:
- Incorrect or incomplete delivery address
- Courier service disruptions
- Natural calamities or unforeseen events
If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.
8. Incorrect Address or Failed Delivery
- Customers are responsible for providing accurate and complete shipping details.
- Orders returned to us due to incorrect address, multiple failed delivery attempts, or refusal to accept delivery may be re-shipped at additional shipping cost.
9. Damaged or Missing Packages
If you receive:
- A damaged package
- An opened package
- Missing items
Please contact us within 24 hours of delivery with clear photos or videos of the package and product so we can investigate and assist you.
10. Contact Us
For any shipping-related questions or concerns, please contact us:
- Email: support@houseofpallavika.com
- Phone: +91 9819486858
Last Updated: [Add date]
House Of Pallavika reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective once posted on this page.